Your Connection

Let's start with you.

PHCC serves members and a broader community of residents, organizations, businesses, partners, and volunteers.

2. How long have you been involved with or familiar with PHCC? *

3. If you are currently a PHCC member, what type of membership do you hold?

Experience

How are we doing?

This gives PHCC a practical baseline for the member and community experience.

4. Overall, how would you rate your experience with PHCC? *

5. How well is PHCC currently serving Pine Hills in the following areas? *

Keeping residents informed about community issues and opportunities

Advocating for Pine Hills and representing community concerns

Connecting residents with government, organizations, and resources

Creating opportunities for residents to participate and be heard

Bringing organizations and community partners together

Supporting neighborhood beautification and community pride

Supporting local businesses and economic opportunity

Providing useful community programs, workshops, and resources

Creating meaningful community events

Communicating openly and transparently about PHCC's work

Current Value

What matters most today?

Tell us which parts of PHCC's work currently provide the greatest value.

The P.A.C.E. Check

Are we living up to our commitments?

Participation, Accessibility, Collaboration, and Excellence guide the current administration.

P · Participation

Creating meaningful opportunities for residents, members, businesses, organizations, and young people to participate in community life.

A · Accessibility

Making information, resources, meetings, leadership, and opportunities easy for the community to access.

C · Collaboration

Building productive partnerships among residents, government, businesses, nonprofits, schools, faith communities, and other stakeholders.

E · Excellence

Operating with professionalism, transparency, accountability, responsiveness, and high standards.

Keep · Start · Improve

Help us get better.

Short answers are perfect.

8. What is ONE thing PHCC should KEEP doing? *

9. What is ONE thing PHCC should START doing that we are not doing today? *

10. What is ONE thing PHCC should IMPROVE? *

2026–2029 Priorities

What should come next?

Help distinguish community priorities from the organizational capacity PHCC itself should strengthen.

Value & Future

Does PHCC make a difference?

13. How much value do you believe PHCC provides to Pine Hills? *

15. What is the primary reason for the rating you gave? *

16. By 2029, which headline would make you MOST proud to see? *

17. If resources were not an issue, what is ONE bold idea you believe PHCC should pursue for Pine Hills? *

One Last Thing

Your voice belongs in the plan.

Thank you for being candid. Your responses will help shape PHCC's 2026–2029 Strategic Plan.

18. Imagine you had five minutes with PHCC's leadership. What is the ONE thing you would want us to understand as we plan the Council's future? *

Would you be interested in a future PHCC focus group, strategic planning conversation, or community listening session? *

Would you like someone from PHCC to follow up with you about your feedback? *

Optional Contact Information You may remain anonymous. Contact information is only needed if you want PHCC to identify or contact you.

PHCC Member Experience & Strategic Planning Survey